Technical Support

Need an expert on hand, just in case?

There is only one thing worse than having a problem; Not having the support to resolve the problem.

Technical support comes in all shapes and sizes. We understand every environment is unique. Our pool of knowledge is broad enough to offer support regardless of the role of your IT environment or your support requirements.

Flexible, convenient, reliable.

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Nationwide Fast Response

Dont get frustrated looking for that gremlin… get even, we’ll come and sort that pesky problem right out! Sometimes a fix can be found remotely meaning an faster fix and a cheaper bill.

Embedded & bespoke staffing

We can provide specialists adhoc or on a per hour/day/week basis. Special arrangements can be made for specific schedule of works. We can even supply staff to embed in your organisation on a long term contract.

Parts Warehousing

We offer deployment/break/fix logistics as part of our managed services

Explore our support packages

Server Support

With our tailored server support services you can rest assured we are on top of your licensing, software & driver patching plus keeping an eye on hardware stability & security. We support environments containing anything from single servers to server farms, physical & virtual. Any hardware, any platform, any OS flavour.

Software & Application Support

We support many server and desktop applications ensuring best performance and user experience. We configure applications according to the best practice aligned with your business needs. We will monitor and maintain application integrity whether it be a cloud based application, a network application or individual applications installed on a server or desktop.

Desktop, BYOD & Peripheral Support

Our experts are on hand to perform installations & changes, maintain and evolve your end user devices in line with your IT strategy. In the case of faults our field engineers can attend and ensure you are back up and running as soon as possible.

Network Support

No problem is a problem for very long with our network engineers around! Ensure your network devices like routers, switches & firewalls are fully maintained 24 hours a day.

Security Support

Your critical databases, software, hardware as well as your end users are fair game in the world of cyber crime. Luckily you can virtually eliminate all threats by taking the correct pro active approach to security. Bolido Networks security support service gives you peace of mind that your data is safe round the clock.

Engineering Support

We can provide specialists in Solar PV on & off grid, UPS systems, single/3 phase power, backup generation systems & bespoke AC/DC commissioning.

Rolling out a new project? Interested in a quote?

Problems, need help? Pick up the phone!

Ask us a question and we will get back to you as soon as possible.

Tim Foreman
Tim Foreman
4 weeks ago
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Scott designed and carried out a PV cell installation recently. The quote was competitive and the correspondence quick and concise. The fitting was arranged within a week, once the specification was agreed. On site, assisted by Mike, they were helpful and friendly and despite a difficult routing for the cable they came up with a successful solution. The end result is a very tidy, externally & internally, solar fit for the property. Great job and communication throughout, overall I'm very satisfied with their service and would recommend them.
Elspeth Robinson
Elspeth Robinson
3 weeks ago
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Thank you for your outstanding service we received with regards to our solar panels which needed a new inverter. In next to no time, the problem was identified, a replacement ordered, delivered and fitted and the solar panels immediately started to record our readings. I have 100% confidence in recommending Bolido!
Greg Bertrum
Greg Bertrum
2 weeks ago
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Very refreshing to get such a thorough and decent service. My company, a solar installations company needed technical assistance on-site for two projects. We also needed help with some of our own IT systems particularly with providing secure internet and network access between us and our clients, primarily for sharing power generation data but also increasingly alongside power usage data. Scott and his team were great with our clients and we just left to it. They were also quick to understand exactly what we wanted to achieve. They carried out all of the work, quickly, cleanly and with the minimum of fuss. We are now in a great position network and IT wise, moving forward we are confident in being able to service bigger clients with however sophisticated a network solution they might require. Highly recommend this company.
Little Miss Psycho
Little Miss Psycho
1 week ago
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Fantastic and thorough service from these guys following birds nesting and ruining the connections on our solar installation. Great communications throughout, and friendly professional service.