Solar PV Inverter Errors – Fronius

Fronius PV inverter displaying a fault code?

Sometimes a problem indicated can be resolved without the need to call anyone out or replace hardware. If not then it might give a clue as to what the root cause could be.

  • Check to see if your fault code is in the list below.
  • All fault codes shown are manufacturer supplied.
  • Follow any manufacturers advice indicated next to your error code.
  • Many inverters will show an error indicating an internal failure, this usually means a replacement is required, call us for advice or a quote.
  • If your inverter does not have a screen and is off-line you could try our home troubleshooting guide to try to get your solution working again.
  • If all else fails we would be happy to take your call on 0330 345 3400
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Code

Description

Behaviour

Corrective Measures

STATE 102

AC voltage too high

Following careful testing and when the grid conditions are within
the permissible range again, the inverter will resume feeding energy into the
grid.

Check grid connections: If this STATE code keeps recurring contact
your solar power system installer.

STATE 103

AC voltage too low

STATE 105

AC frequency too high

STATE 106

AC frequency too low

STATE 107

AC grid outside the permissible limits

STATE 108

Stand-alone operation detected

STATE 112

RCMU error



Code

Description

Behaviour

Corrective Measures

STATE 301

Overcurrent (AC)

Short-term interruption while feeding energy into the grid due to
over current in the inverter.
The inverter resumes with its startup routine.

Fault is rectified automatically; if this STATE code is displayed constantly:
notify your local Fronius service partner.

STATE 302

Overcurrent (DC)

STATE 303

DC module over temperature

Short term interruption while feeding energy into the grid due to
over temperature.
The inverter resumes with its startup routine.

Purge openings for cooling air and heat sink if necessary; fault
is rectified automatically; if this STATE code keeps recurring contact your
solar power system installer.

STATE 304

AC module over temperature

STATE 305

No power being fed in, despite closed relay

Short term interruption while feeding energy into the grid due to
over temperature.
The inverter resumes with its startup routine.

fault is rectified automatically; if this STATE code keeps
recurring contact your solar power system installer.

STATE 306

PV output too low for feeding energy into the grid

Short term interruption while feeding energy into the grid.
The inverter resumes with its startup routine.

Fault is rectified automatically; if this STATE code occurs when
there is sufficient insolation (sunlight) contact your solar power system
installer.
IMPORTANT! Due to the low level of insolation (sunlight) early in the morning
and in the evening, the STATE codes 306 (LOW PV OUTPUT) and 307 LOW PV
VOLTAGE) are displayed routinely at these times of day. These STATE codes do
not
indicate any kind of fault.

STATE 307

LOW PV VOLTAGE
DC input voltage too low for feeding energy into the grid

STATE 308

Intermediate circuit voltage too high

Short term interruption while feeding energy into the grid. The
inverter resumes with its startup routine.

Fault is rectified automatically; if this STATE code is displayed constantly:
notify your local Fronius service partner.

STATE 309

DC input voltage MPPT 1 too high

STATE 311

Polarity of DC strings reversed

STATE 313

DC input voltage MPPT 2 too high

STATE 314

Current sensor calibration timeout

Short term interruption while feeding energy into the grid. The
inverter resumes with its startup routine.

Fault is rectified automatically; if this STATE code is displayed constantly:
notify your local Fronius service partner.

STATE 315

AC current sensor erro

STATE 316

Interrupt Check fail

STATE 325

Overtemperature in the connection area

STATE 326

Fan 1 error

STATE 327

Fan 2 error

 

Code

Description

Behaviour

Corrective Measures

STATE 401

No communication possible with the power stage set

The inverter will automatically attempt to connect again and, if
possible, will resume feeding energy into the grid.

If the STATE code is displayed constantly contact your local
Fronius Service Partner

STATE 406

AC module temperature sensor faulty (L1)

STATE 407

AC module temperature sensor faulty (L2)

STATE 408

DC component measured in the grid too high

STATE 412

Fixed voltage mode has been selected instead of MPP voltage mode
and the fixed voltage has been set to too low or too high a value

If this STATE code persists contact your solar power system
installer

STATE 415

Safety cut out via option card or RECERBO has triggered

The inverter is not feeding any energy into the grid.

If the STATE code is displayed constantly contact your local Fronius
Service Partner

STATE 416

No communication possible between power stage set and control
system

The inverter will automatically attempt to reconnect again and, if
possible, will resume feeding energy into the grid.

STATE 417

Hardware ID problem

Update the inverter firmware; if the STATE code is displayed constantly
after the firmware update contact your local Fronius Service Partner.

STATE 419

Unique ID conflict

STATE 420

No communication possible with the Hybrid manager

STATE 421

HID range error

STATE 425

No communication with the power stage set possible

STATE 426-428

Possible hardware fault

STATE 431

Software problem

The inverter is not feeding any energy into the grid.

Carry out an AC reset (switch the AC circuit breaker off and on);
update inverter firmware; if this status code is displayed constantly please
contact your local Fronius Service Partner.

STATE 436

Functional incompatibility (one or more PC boards in the inverter
are not compatible with each other, e.g. after a PC board has been replaced.

The inverter will automatically attempt to connect again and, if
possible, will resume feeding energy into the grid.

Update the inverter firmware; if the STATE code is displayed constantly
after the firmware update contact your local Fronius Service Partner.

STATE 437

Power stage set problem

STATE 438

Functional incompatibility (one or more PC boards in the inverter
in the inverter are not compatible with each other, e.g. after a PC board has
been replaced)

STATE 443

Intermediate circuit voltage too low or asymmetric

The inverter is not feeding any energy into the grid.

If the status code is displayed constantly contact your local
Fronius Service Partners.

STATE 445

– Compatability error (e.g. due to replacement of a PC board)
– invalid power stage set configuration

The inverter is not feeding any energy into the grid for safety
reasons.

Update the inverter firmware; if the STATE code is displayed constantly
after the firmware update contact your local Fronius Service Partner.

STATE 447

Insulation fault

If this status code is displayed constantly: notify a local
Fronius Service Partner

STATE 448

Neutral conductor not connected

STATE 450

Guard cannot be found

STATE 451

Memory error detected

The inverter will automatically attempt to connect again, and if
possible, will resume feeding energy into the grid.

If the STATE code is displayed constantly: notify your local
Fronius Service Partner.

STATE 452

Communication error between the processors

STATE 453

Grid voltage and power stage set are incompatible

STATE 454

Grid frequency and power stage set are incompatible

STATE 456

Anti-islanding function is no longer implemented correctly

STATE 457

Grid relay sticking or the neutral conductor ground voltage is too
high

The inverter is not feeding any energy into the grid.

Check the grounding (the neutral conductor ground voltage must be
less than 30V. If problem persists, contact your local Fronius Service Partner.

STATE 458

Error when recording the measuring signal

Contact your local Fronius Service Partner.

STATE 459

Error when recording the measuring signal for the insulation test

STATE 460

Reference voltage source for the digital signal processor (DSP) is
working out of tolerance

STATE 461

Fault in the DSP data memory

STATE 462

Error with DC feed monitoring routine

STATE 463

Reversed AC polarity, AC connector inserted incorrectly

STATE 474

RCMU sensor faulty

STATE 475

Solar panel ground fault, insulation fault (connection between
solar panel and ground)

STATE 476

Driver supply voltage too low

STATE 480, 481

Functional incompatibility (one or more PC boards in the inverter
are not compatible with each other, e.g. after a PC board has been replaced)

Update the inverter firmware; if the STATE code is displayed constantly
after the firmware update contact your local Fronius Service Partner.

STATE 482

Setup after the initial start-up was interrupted

Perform AC reset (turn AC circuit breaker off and on), complete
startup.

STATE 483

Voltage UDC fixed on MPP2 string out of limits

Check the MPP settings; if the status code is displayed constantly
contact your local Fronius Service Partner

STATE 485

CAN transmit buffer is full

Carry out an AC reset (turn AC circuit breaker off and on), if the
STATE code continues to be displayed notify your local Fronius Service
Partner.



Code

Description

Behaviour

Corrective Measures

STATE 502

Insulation error on the solar panels

Warning message is shown on the display

If this STATE code keeps recurring, contact your solar power
system installer.

STATE 509

No energy fed into the grid in the past 24 hours

Acknowledge STATE code; check whether all the conditions for the
problem free feeding of energy into the grid have been met. If the STATE code
is displayed constantly: look out for further STATE codes.

STATE 515

No communication with filter possible

If the status code is displayed constantly notify your local
Fronius Service Partner.

STATE 516

No communication possible with the storage unit

Storage unit warning message.

STATE 517

Power derating caused by too high a temperature

When power derating occurs, a warning message is shown on the
display

Purge cooling air openings and heat sink if necessary; fault is
rectified automatically; if this STATE code keeps recurring contact your
solar power system installer.

STATE 518

Internal DSP malfunction

Warning message on the display

If this STATE code keeps recurring contact your solar power system
installer.

STATE 519

No communication possible with the storage unit

Storage unit warning message

STATE 520

No energy fed into the grid by MPPT1 in the past 24 hours

Warning message is shown on the display

Acknowledge status code; check whether all the conditions for the
problem free feeding of energy into the grid has been met. If this STATE code
keeps recurring contact your solar power system installer.

STATE 522

DC low string 1

Warning message on the display

STATE 523

DC low string 2

STATE 558, 559

Functional incompatibility (one or more PC boards in the inverter
are not compatible with each other, e.g. after a PC board has been replaced)

Update the inverter firmware;if the STATE code is displayed constantly
after the firmware update contact your local Fronius Service Partner.

STATE 560

Derating caused by over-frequency

This STATE code is displayed when the grid frequency becomes
excessively high. The inverter will then reduce its output. The status
indicator will continue to be displayed until the inverter has returned to
normal operation.

As soon as the grid frequency is back within the permissible range
and the inverter has returned to normal operation, the fault is rectified
automatically. If this STATE code keep recurring contact your solar power
system installer.

STATE 564

Functional incompatibility (one or more PC boards in the inverter
are not compatible with each other, e.g. after a PC board has been replaced)

Warning message on the display

Update the inverter firmware if the STATE code is displayed constantly
after the firmware update contact your local Fronius Service Partner.

STATE 566

Arc detector switched off (e.g. during external arc monitoring)

The STATE code is displayed every day until the arc detector is
reactivated.

No error
Confirm status code by pressing ‘Enter’.

STATE 567

Grid Voltage Dependent Power Reduction is active

This state code is a warning informing you that the Grid Voltage
Dependent Power Reduction mode (GVDPR or Volt – Watt mode) has been activated
and the inverter will continue to operate with reduced power output. This is
because the grid voltage has exceeded 250Vac and the GVDPR has been enabled
to try to reduce the voltage rise at the inverters terminals. This mode must
be enabled by default in accordance with the latest Australian Standards.

Acknowledge status code; if this STATE 567 code keeps recurring
contact your local solar power system installer.



Code

Description

Behaviour

Corrective Measures

STATE 601

CAN bus is full

The inverter is not feeding any energy into the grid.

Update the inverter firmware; if the STATE code is displayed constantly
after the firmware update contact your local Fronius Service Partner.

STATE 603

AC module temperature sensor faulty (L3)

The inverter will automatically attempt to connect again and, if
possible, will resume feeding energy into the grid.

If this STATE code keeps recurring contact your solar power system
installer.

STATE 604

DC module temperature sensor faulty

STATE 607

RCMU error

The inverter is not feeding any energy into the grid.

Reset status code by pressing ‘Enter’. The inverter resumes the
feeding of energy into the grid; if the status code keeps appearing, check
the complete solar system for damage.

STATE 608

Functional incompatibility (one or more PC boards in the inverter
are not compatible with each other, e.g. after a PC board has been replaced)

Update the inverter firmware; if the STATE code is displayed constantly
after the firmware update contact your local Fronius Service Partner.



Code

Description

Behaviour

Corrective Measures

STATE 701-716

Provides information about the internal processor status

Warning message is shown on the display

If the STATE code is displayed constantly notify your local
Fronius Service Partner.

STATE 721

EEPROM has been re-initialised

Acknowledge STATE code; If the STATE code is displayed constantly
contact your local Fronius Service Partner

STATE 722-730

Provides information about the internal processor status

If the STATE code is displayed constantly contact your local Fronius
Service Partner

STATE 731

Initialisation error – USB flash drive is not supported

Check or replace USB flash drive. Check the file system on the USB
flash drive. If the STATE code is displayed constantly notify your local
Fronius Service Partner.

STATE 732

Initialisation erro – Over current on USB stick

STATE 733

No USB flash drive connected

Connect or check the USB flash drive. If STATE code is displayed constantly
contact your local Fronius Service Partner.

STATE 734

Update file not recognised or not present

Check update file (e.g. for correct file name). If STATE code is
displayed constantly contact your local Fronius Service Partner.

STATE 735

Update file does not match the device, update file too old

Warning message appears on the display, update process is
interrupted.

Check the update file; if the STATE code is displayed constantly
after the firmware update contact your local Fronius Service Partner.

STATE 736

Write or read error occurred

Warning message is shown on the display

Check USB flash drive and the data contained on it or replace USB
flash drive.
Never unplug a USB flash drive if the ‘Data Transmission’ LED is still
flashing or lit.
If the STATE code is displayed constantly contact your local Fronius Service
Partner.

STATE 737

File could not be opened

Remove and then reinsert USB flash drive; check or replace USB
flash drive

STATE 738

Log file cannot be saved (e.g. USB flash drive is write protected
or full)

Create storage space, remove write protection, check, or replace
USB stick if necessary.
If STATE code is displayed constantly contact your local Fronius Service
Partner.

STATE 740

Initialisation error-error in file system on USB flash drive

Check USB flash drive; reformat on PC for FAT12, FAT16 or FAT32.

STATE 741

Error during recording of logging data

Remove and then reinsert USB flash drive; check or replace USB
flash drive

STATE 743

Error occurred during update process

Repeat the update process, check USB stick. If STATE code is
displayed constantly contact your local Fronius Service Partner.

STATE 745

Update file corrupt

Warning message appears on the display, update process is interrupted.

Re-download update file. If STATE code is displayed constantly
contact your local Fronius Service Partner.

STATE 746

Error occurred during update process

Wait for 2 minutes, then start the update again. If STATE code is
displayed constantly contact your local Fronius Service Partner.

STATE 751

Time lost

Warning message is shown on the display

Reset the time and date on the inverter. Check update file (e.g.
for correct file name). If STATE code is displayed constantly contact your
local Fronius Service Partner.

STATE 752

Real Time Clock module communication error

STATE 753

Internal error: Real Time Clock module is in emergency mode

Time may be inaccurate or lost (feeding energy into the grid
normal)

STATE 754-755

Provides information about the processor status

Warning message on the display

If STATE code is displayed constantly contact your local Fronius
Service Partner.

STATE 757

Hardware error in the Real Time Clock module

Error message is shown on the display; the inverter is not feeding
any energy into the grid.

STATE 758

Internal error: Real Time Clock module is in emergency mode

Time may be inaccurate or lost (feeding energy into the grid
normal).

Reset time and date on the inverter

STATE 760

Internal hardware error

Error message is shown on the display.

If STATE code is displayed constantly contact your local Fronius
Service Partner.

STATE 761-765

Provides information about the internal processor status

Warning message is shown on the display.

STATE 766

Emergency power de-rating has been activated

Error message is shown on the display.

STATE 767

Provides information about the internal processor status

Warning message is shown on the display.

STATE 768

Different power limitation in the hardware modules

STATE 772

Storage unit not available

STATE 773

Software update group 0 (invalid country setup)

STATE 775

PMC power stage set not available

Warning message is shown on the display.

Press ‘Enter’ key to acknowledge error. If STATE code is displayed
constantly contact your local Fronius Service Partner.

STATE 776

Invalid device type

STATE 781-794

Provides information about the internal processor status

Warning message is shown on the display.

If STATE code is displayed constantly contact your local Fronius
Service Partner.


Remember, our engineering staff are never more than an hour away and can have you back up and running in no time

Give us a call, we will take your details, arrange an engineer, and aim to resolve your solar problem as soon as possible.

Photos are always an effective way to show us your problem too.

 

Call Bolido Solar on 0330 345 3400 or use the inquiry form and we will call you back

Tim Foreman
Tim Foreman
4 weeks ago
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Scott designed and carried out a PV cell installation recently. The quote was competitive and the correspondence quick and concise. The fitting was arranged within a week, once the specification was agreed. On site, assisted by Mike, they were helpful and friendly and despite a difficult routing for the cable they came up with a successful solution. The end result is a very tidy, externally & internally, solar fit for the property. Great job and communication throughout, overall I'm very satisfied with their service and would recommend them.
Elspeth Robinson
Elspeth Robinson
3 weeks ago
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Thank you for your outstanding service we received with regards to our solar panels which needed a new inverter. In next to no time, the problem was identified, a replacement ordered, delivered and fitted and the solar panels immediately started to record our readings. I have 100% confidence in recommending Bolido!
Greg Bertrum
Greg Bertrum
2 weeks ago
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Very refreshing to get such a thorough and decent service. My company, a solar installations company needed technical assistance on-site for two projects. We also needed help with some of our own IT systems particularly with providing secure internet and network access between us and our clients, primarily for sharing power generation data but also increasingly alongside power usage data. Scott and his team were great with our clients and we just left to it. They were also quick to understand exactly what we wanted to achieve. They carried out all of the work, quickly, cleanly and with the minimum of fuss. We are now in a great position network and IT wise, moving forward we are confident in being able to service bigger clients with however sophisticated a network solution they might require. Highly recommend this company.
Little Miss Psycho
Little Miss Psycho
1 week ago
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Fantastic and thorough service from these guys following birds nesting and ruining the connections on our solar installation. Great communications throughout, and friendly professional service.